Booking & photography terms

1. Reserving your session

A booking is confirmed after the session details are agreed, the booking terms accepted and the £100 booking fee paid. This payment is deducted from the package total. Unless another arrangement is confirmed in writing, the balance is payable on the session day.

You can reserve a newborn session using your expected due date. The exact photography date may be arranged after your baby arrives. Collections include 10, 25 or 40 edited digital photographs; any different offer will be explained before you book.

2. Changing or cancelling a booking

Contact your photographer as soon as you need to change a date. A charge may apply for a client-requested change to a confirmed session. If you cancel, the booking fee is normally retained, subject to your statutory rights and a fair assessment of the provider’s losses or costs. Nothing in these terms removes your statutory consumer rights.

3. Preparing for a home session

Sessions take place at your home. Newborn photography usually takes around 1½–3 hours, depending on your baby’s needs, feeds, changing, settling and the chosen setups. A parent or legal guardian must stay present.

Provide a safe, clean, warm space, clear floor area and access to electricity. Supervise pets and other children. Let the photographer know before the appointment if anyone in the household is unwell. Your baby’s safety takes priority over any requested photograph.

Parking must be very close to the entrance so equipment can be brought in. If suitable parking is not available, the session may be delayed, shortened, rearranged or treated as a client cancellation.

4. Styling and finished photographs

Lighting, backdrops, wraps, selected outfits and props form part of the home setup. Choices depend on suitability, safety, availability and your package. Particular colours or props are guaranteed only where agreed in writing.

Booking means accepting the photographer’s demonstrated style and editing approach. The photographer makes final creative decisions. Extensive retouching is a separate service unless included by agreement.

5. Selecting, downloading and keeping your images

A private gallery may contain selected proofs or previews for you to choose from. Finished edits are usually delivered within 20–25 days after you confirm your final favourites.

Delivery is by online gallery or download link, normally available for 60 days after delivery. Download your photographs within that period and keep your own backups.

6. Copyright, sharing and privacy

Copyright stays with the photographer. You receive a personal-use licence for the final edited photographs supplied; commercial use needs written permission.

The provider’s terms may allow selected photographs to appear in a portfolio or marketing. If you want your images kept private, tell the photographer in writing before or when booking, and have that preference confirmed. Enquiry contact permission is separate from permission to publish photographs. See the privacy notice.

7. If something goes wrong

The photography service must be performed with reasonable care and skill. Where a problem is the provider’s fault, a suitable remedy may include re-editing, re-delivery, a practical reshoot, a partial refund or refunding payment for the affected service. Raise concerns with the provider and use our complaints route for issues with this website.

The booking terms are governed by the law of England and Wales, without limiting mandatory consumer protections. The photography provider’s identity and agreed booking documents are supplied before you commit.